Policies
Booking a Session
All appointments are requested online through my scheduling system.
A valid credit or debit card is required to reserve your session.
First-time appointments are reviewed before confirmation.
Once you’re an established client, future bookings are typically confirmed automatically.
Once your appointment request is submitted, you’ll receive an email confirming your request along with a link to
complete your intake and consent form, which must be completed prior to your session.
Your card is stored securely and will
only be charged if the cancellation or no-show policy needs to be applied.
Any applicable fees are processed automatically by the system.
Fees may be waived at the therapist’s discretion in rare, extenuating circumstances.
If you’re booking barefoot massage, please review the contraindications and considerations prior to submitting your request.
→View Barefoot Massage Contraindications & Considerations
Intake & Arrival
All clients must complete an
intake and consent form
prior to their appointment.
Please arrive
10–15 minutes early to allow your session to begin and end on time. Late arrivals may result in a shortened session;
full session fees apply.
All sessions end at the scheduled time, regardless of arrival time.
Cancellation Policy
A minimum of
6 hours’ notice
is required to cancel or modify an appointment.
Appointments changed or canceled with less than 6 hours’ notice will be charged
100% of the scheduled service
to the card on file.
Fees may be waived at my discretion in rare, extenuating circumstances.
No-shows are charged in full.
Future appointments may require prepayment.
Appointments may be modified through your client portal or by calling or texting
(509) 861-6008.
Late Arrival & No-Shows
Sessions end at the scheduled time to respect other clients. Full session fees apply regardless of arrival time.
Appointments missed without notice are charged in full. Prepaid sessions are forfeited.
Payment
Payment is due at the time of service unless prepaid.
Cash and debit/credit cards are accepted.
The Traveling Sole is a cash-based practice and does not bill insurance.
Professional Scope & Care
All services are professional, therapeutic, and non-sexual in nature.
Sessions may include massage therapy, barefoot techniques, fascia-focused bodywork, and other therapeutic modalities intended to support relaxation and overall wellbeing.
These services are not a substitute for medical care. Clients are responsible for communicating relevant health history, conditions, and comfort levels before and during their session.
Before booking barefoot massage, please review:
→View Barefoot Massage Contraindications & Considerations
If you have any questions at all, feel free to contact me.
Thank you and I look forward to working with you!