The Traveling Sole Privacy Policy  

This Privacy Policy outlines The Traveling Sole ("we", "our" or "the Company") practices with respect to information collected from users who access our website at https://www.thetravelingsole.com ("Site"), or otherwise share personal information with us (collectively: "Users").

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for providing our massage therapy services, fulfilling appointment requests, communicating with you, and complying with legal and regulatory obligations.

When you use the Site, you consent to the collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

We collect two types of data and information from Users:

Non-personal Information

This is un-identified and non-identifiable information which may be made available or gathered via your use of the Site (“Non-personal Information”). Non-personal Information which is being collected may include usage data and technical information transmitted by your device, including:

• Browser type
• Operating system
• Language preference
• Access time
• Page views and clicks
  

This information is used to improve the functionality of our Site.

Personal Information

This is individually identifiable information, namely information that identifies or may with reasonable effort identify an individual. Personal Information may include:

• Full name
• Email address
• Phone number
• Appointment and contact form details
• Intake form responses (if submitted electronically)
• IP address or geolocation (if provided by your browser)
  

We do not collect user registration or account information on our website.

We do not rent, sell, or share Users’ information with third parties except as described in this Privacy Policy.

We may use the information we collect for the following purposes:

Communicating with you about appointments or inquiries

Sending confirmations, updates, and reminders

Responding to customer service issues

Sending optional promotional messages (only if you opt in)

Improving our website and understanding general site usage

We may share limited Personal Information with trusted service providers, including:

Website and hosting platforms (e.g., Duda)

Scheduling systems (e.g., Noterro)

Payment processors (e.g., Square)

Analytics providers (e.g., Google Analytics)

These providers use the information solely to perform services on our behalf.

We may also disclose information when necessary to:

Comply with a legal obligation or government request

Investigate or prevent fraud or misuse

Enforce our policies or protect our rights and safety

Cooperate with law enforcement if required

You have the right to:

Request access to the personal data we hold about you

Request correction or deletion of inaccurate or outdated information

Withdraw your consent to marketing communications

Object to or restrict the processing of your information in certain circumstances

File a complaint with a regulatory authority if you believe your privacy rights have been violated

To exercise any of these rights, please contact us at:
tyana@thetravelingsole.com

Please note that some requests may be subject to legal or operational limitations.

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .

We may share Personal Information with trusted third-party providers that help operate our business. These include:

Noterro or other scheduling platforms

Square or payment processors

Google Analytics for website traffic insights

Email service providers (if you subscribe to updates)

These providers are authorized to use your information solely for the services we request from them. We may also disclose your information if legally required to do so or in response to a valid legal process.

Please note that this Privacy Policy only applies to our own Site and practices. If you interact with third-party platforms or follow links to other websites, their privacy policies will apply. We encourage you to read the terms and privacy policies of any third-party sites you visit, as we do not control their data practices.

We take reasonable steps to protect your personal information, including the use of secure, reputable platforms for appointment scheduling, communication, and website hosting. While we make every effort to safeguard your data, no method of transmission or storage can be guaranteed 100% secure, and we cannot guarantee absolute protection.

Our website and service providers operate primarily within the United States. If you are accessing this Site from outside the U.S., please be aware that your information may be transferred to, stored, or processed in the United States, where our servers and service providers are located.

If you choose to subscribe to updates, we may use your name and email address to send occasional promotional materials related to our services, such as special offers, announcements, or seasonal updates. You can unsubscribe at any time by following the link in the email or contacting us directly.

We do not send promotional messages without your consent, and we do not share your information with outside marketers.

If The Traveling Sole is ever sold, merged, or transferred to another owner, your personal information may be included as part of that transaction. Any new owner would be required to honor the terms of this Privacy Policy.

The services offered by The Traveling Sole are intended for adults. We do not knowingly collect personal information from children under the age of 18 without the consent of a parent or legal guardian.

If you are a parent or guardian and believe your child has submitted personal information through this site without your permission, please contact us at info@thetravelingsole.com and we will promptly remove the information.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make material changes, we will update the “Last Modified” date at the bottom of this page.

By continuing to use this website after any updates are posted, you agree to the revised terms of the Privacy Policy.

If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us:

The Traveling Sole
Email: info@thetravelingsole.com
Website: https://www.thetravelingsole.com

Last Modified: August 7, 2025